Remote Monitoring Services from Croft Technology help to, easily and effectively, monitor and manage the health of your Servers.

The service is operated and monitored by Croft Technical Services from our fully equipped Network Operating Centre (NOC) based in Newcastle upon Tyne. Our state-of-the-art software monitors your Servers and creates instant alerts to any issues that occur so that we can fix them fast - before they become big problems causing costly downtime.

The Remote Monitoring Service is offered as a managed service where you pay only for the features you use. There are no upfront software license fees, no charges for software maintenance and no upgrade fees - it's all included.

Remote Monitoring Services can be purchased as a stand-alone service to support your in-house IT team or packaged within our ProCare service which also includes hardware maintenance and technical support.

The Remote Monitoring Service monitors your systems 24/7 to provide a proactive, best of breed service and also carries out a daily health check to identify emerging problems before they impact your business.

The daily health check includes:

• Automatic check of your backup every day
• Ensures your disk drives are in good health
• Checks for hacker attacks
• Checks to ensure your Anti-Virus pattern file is up to date.
• Checks the critical events in your Events Log
• Automatically checks your email system to ensure you stay in contact with your customers.
• Regular reports providing the results of daily health checks and performance against key systems metrics.

Benefits of using Remote Monitoring Services include:

• Maintain focus on core business.
• Installation is quick and easy.
• You pay only for the features you use – nothing more.
• There are no upfront software license fees – we charge according to what you use.
• No charge for software maintenance or support – it’s all included.
• No upgrade fees – you get new versions for free.
• Fixed costs ensure transparent and tighter budgetary control.
• All operations conform to the ISO9001:2008 standards.
  

Contact us for further information about Remote Monitoring Services

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