Croft. Integrating Business with Technology Royal Warrant

 

Croft Technology is a national maintenance company providing break fix services to customers throughout the UK. Our award winning services are totally flexible offering customers a choice of response and fix times with coverage up to 24/7/365.

Our team of highly skilled mobile engineers are based strategically, throughout the UK, to ensure a rapid response to site. We can also provide dedicated account engineers, based on your premises, for permanent or short term contracts.

 

 

Benefits of using our multivendor hardware maintenance services include:

  • Consolidate multiple contracts into one with potential savings of up to 30%.
  • Reduce capital expenditure by extending product life with superior maintenance services.
  • Unlimited call outs, including all parts and labour, subject to conditions.
  • Loan equipment of equal or better specification.
  • Highly trained engineers based locally, guaranteeing a rapid response to site.
  • Technical support via manufacturers and a dedicated internal support team.
  • All operations conform to the ISO9001:2000 standard.

 

All service calls are controlled from our National Operations Centre (NOC) based in Newcastle upon Tyne. This means one phone call and one point of contact for all service requests providing peace of mind and minimum disruption to your business.

Once a call is received into our NOC, the details are relayed directly to the engineers PDA using the latest 3G technology. The engineer also has access to previous call histories and spare part inventories, to ensure that remedial action is both relevant and effective.
Hardware maintenance can be provided on a wide range of multivendor equipment including:

 
  • Servers
  • PC's, laptops and notebooks
  • Dot matrix printers
  • IP telephone systems
  • Multi - function printers (MFP)
  • Thermal printers
  • Networking equipment including switches, routers and hubs
  • Shuttle printers
  • Line printers
  • Ticket printers
  • Plotters & scanners
  • UPS

Supported manufacturers include:

Hewlett Packard, Dell, Fujitsu, Acer, IBM, Toshiba, Sony, Cisco, Enterasys, 3Com, Mitel, Printronix, Zebra, Tally, Genicom, Oki, Brother, Canon, Epson, Kyocera, Lexmark, Panasonic, Newbury Data, Citizen ....
 
 
 
 

 

Contact us for further information about hardware maintenance services from Croft

 
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Croft Technology plc, Croft House, Blucher Road, West Moor, Newcastle Upon Tyne, NE12 6DT. UK
Tel: +44 (0)191 268 4602, Fax: +44 (0)191 268 5442, Company is registered in the UK. Registration No: 974011
Email: enquiries@croftplc.com
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