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As the world becomes more interconnected, organisations need to prepare to succeed in the face of new communications challenges.   Global, constantly connected partners, customers and suppliers are driving the need for increased agility in organisations. 

Unified Communications

Over the last 5 years or so, with the advent of more powerful software and computing systems, wireless connectivity and the proliferation of mobile devices, our working environment has changed forever. What now constitutes a workplace can cut across skill sets, international borders, time zones, and organisational boundaries.

Tangible business benefits of a fully collaborative work environment include shorter project cycles and fewer lengthy meetings as a result of enhanced presence awareness.

Croft Technology plc has been at the forefront of implementing collaborative working on secure network environments for our clients, delivering the business benefits of integrated communications, access to people and information and people driven processes.

Messaging and Collaborative Working

As a Microsoft Gold Partner, Croft Technology will ensure that your chosen solution is implemented quickly and efficiently, enabling your business to continue without interruption. Working entirely on your behalf or alongside your in-house technology experts, we can customise your solutions and help to ensure they suit your requirements. Because these solutions require little continuous maintenance and are quickly adopted by users, you can enable your staff to focus more on business-critical issues rather than on running technology.

Messaging

For most businesses today, e-mail is the mission-critical communications tool that allows your people to produce the best results. This greater reliance on e-mail has increased the number of messages sent and received, the variety of work getting done and even the speed of business itself.

Today employees look for efficient access to e-mail, calendars, attachments, contacts, and more - no matter where they are or what type of device they are using.

Delivering a messaging system that addresses these needs must be balanced against other requirements such as security and cost. Enterprise security requirements have become more complex as the demand and use for e-mail has increased. Today, IT departments must contend with e-mail security threats that are wide ranging: continually evolving spam and viruses, compliance risks, the vulnerability of e-mail to interception and tampering, in addition to the potential harmful effects of natural and man-made disasters.

E-mail and calendaring have a tremendous impact on the way organisations of all sizes conduct business. While workers communicate with greater speed and efficiency, the proliferation of email brings the need for higher levels of security and more access options for highly mobile workers.

Croft Technology plc can recommend, design and implement scalable, reliable Exchange Server based e-mail systems for your business, providing anywhere, anytime, any device access to business e-mails using software from Microsoft and other best of breed vendors.

Microsoft Office SharePoint

Microsoft Windows SharePoint Services is a versatile technology that organisations and business units of all sizes can use to increase the efficiency of business processes and improve team productivity. With tools for collaboration that help people stay connected across organisational and geographic boundaries, Windows SharePoint Services gives people access to information they need.

SharePoint Services make it easier than ever to share documents, track tasks, use e-mail efficiently and effectively, and share ideas and information.

Windows SharePoint Services helps teams stay connected and productive by providing easy access to the people, documents and information they need to make more informed decisions and get the job done. In summary SharePoint will help you to:

  • Provide a single workspace for teams to coordinate schedules, organise documents and participate in discussions within the organisation and over the extranet.
  • Easily author and manage documents and help to ensure their integrity, with enhanced features including the option to require document checkout before editing, the ability to view past revisions and restore to previous versions, and the ability to set document-specific security.
  • Help people and teams stay on task with a variety of communication features that let users know when actions are required or important changes are made to existing information or documentation, including announcements, sophisticated alerts, surveys and discussion boards.
  • Provide creative forums for brainstorming ideas, building knowledge bases, or simply gathering information in an easy-to-edit format with new templates for implementing blogs -also known as weblogs.
  • Stay productive while mobile with enhanced support for offline synchronisation through Microsoft Office Outlook 2007 that users can use to manage document libraries, lists, calendars, contacts, tasks, and discussion boards even offline, and to synchronise changes when reconnected to the network.

Croft Technology plc has proven experience in the development and the use of Microsoft SharePoint Server. We can offer your business consultancy, implementation and training in this vital area of business communication and collaboration.

Microsoft Office Communicator

Ofice Communicator delivers instant messaging (IM) and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft products, and an extensible, industry-standard development platform. Your organisation can realise cost savings and improved business efficiencies, increased individual productivity and enhanced intellectual property protection , with this easy-to-manage, highly available solution.

Find and communicate with people instantly to increase productivity.

Increase productivity with integrated presence and real-time communication to locate people and share information quickly.

  • Instantly find and collaborate with local and remote users to share critical and time-sensitive information. Presence awareness within your desktop and line-of-business applications eliminates delays in locating and communicating with key work partners.
  • Provide mobile workers with access at home or on the road. Enable remote users to access security-enhanced presence and IM solutions without requiring Virtual Private Networking (VPN).
  • Collaborate with business partners and other organisations as easily as co-workers while protecting sensitive business information.

Croft Technology plc has proven experience in the development and the use of Microsoft Office Communicator. We can offer your business consultancy, implementation and training in this vital area of business communication and collaboration.


Service Descriptions for download:

VoIP Readiness Assessment

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Croft Technology plc, Croft House, Blucher Road, West Moor, Newcastle Upon Tyne, NE12 6DT. UK
Tel: +44 (0)191 268 4602, Fax: +44 (0)191 268 5442, Company is registered in the UK. Registration No: 974011
Email: enquiries@croftplc.com
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