ProCare Plus - Managed Services

At a time when lots of organisations are reviewing their existing operating models looking for ways to reduce costs and improve operating efficiency, outsourcing all or parts of your IT infrastructure is a serious option.

ProCare Plus, from Croft Technology, offers small and medium sized enterprises an outsourced IT solution that delivers real and measurable bottom line benefits.

Whether you're a business with a small network and not be able to cost justify a dedicated IT department or a larger business with your own IT team, ProCare Plus can help you.

ProCare Plus can be tailored to meet your individual requirements. You can choose a completely outsourced service or individual elements to complement your existing support arrangements.

The elements of the ProCare Plus managed service are:

• Unlimited helpdesk & technical support
• Remote monitoring and status reports
• Infrastucture management, data backups, patch updates, firmware updates etc.
• Onsite deskside support as required
• Hardware maintenance
• Security services
• Server Hosting
• Application Hosting
• Consultancy services

Whatever level of support you choose, ProCare Plus provides a flexible approach allowing you to devolve responsibility, but not control, for succesful operation of your IT services.

The benefits of using ProCare Plus include:

• Reduced management overhead
• Benefit from economies of scale to reduce IT operational costs by up to 25%
• Remove the burden of staff recruitment, training and retention
• TUPE existing staff to benefit from a dedicated career path in IT
• Accountability moved to a trusted partner
• Service levels and delivery underwritten by contract
• Free up senior staff for more important managerial and strategic roles

Contact us for further information about ProCare Plus managed services.

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